ZEISS 수리 서비스

열화상 카메라

We repair our entire current product portfolio as well as a large selection of historical products. If your product is not listed in the form below or you are unsure, please contact our customer service.

The fastest service can be obtained directly from ZEISS directly via the form below. If you need service, you can also contact your local ZEISS dealer.

In order to take advantage of the ZEISS manufacturer's warranty, a proof of purchase of your product is absolutely necessary. Please upload proof of purchase in the form below or attach proof of purchase to your product.

귀하의 제품을 최대한 빠르고 편리하게 되돌려보내 드릴 수 있도록, 다음 안내 사항에 따라주시기 바랍니다.

  • 다음 수리 양식을 채워주세요.
  • 확인 이메일을 인쇄하세요.
  • 수리 양식에 서명하고 제품과 함께 동봉해 가까운 ZEISS 대리점에 연락해 처리를 의뢰하세요.
  • ZEISS 제품을 보내기 전에 궁금한 점이 있으면 먼저 고객 서비스 양식을 이용하시기 바랍니다.
  • 죄송하지만, 영문 양식만 제공된다는 점을 양해해주시고 필요한 정보를 채워주십시오.

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What happens, when I sent the product?

We will then thoroughly examine your product. You will receive a cost estimate about the expected costs and can decide if we should do the work or not. We will inform you if the option exists to replace your product or offer you a new product with a surcharge. We will begin as soon as you tell us to do so.

By the way: we often make minor repairs free of charge. In such cases, you will receive your serviced product instead of the cost estimate.